Safeguarding Support

Is it an emergency?

Is someone in immediate danger? Does it feel like the situation could get heated or violent very soon? Do you need support right away? If so, please call 999 now.

If you have a safeguarding concern

If you are have a safeguarding concern relating to Youth First please contact: Aminata Swaray, Designated Safeguarding Lead (DSL) on or on 07580 777851. You can also contact the deputy DSL, Muhammad Rahmani via

Contactable hours are Tuesday to Friday, 9am - 6pm.

Making a referral to the Local Authority Designated Officer (LADO)

Email a LADO Referral Form to

Named Lewisham LADO: 
Eleanor Hargadon-Lowe, London Borough of Lewisham, 1st Floor Laurence House, 1 Catford Road, SE6 4RU. 

There is also a Deputy LADO system, as such you may speak with and be supported by a member of the team. LADO Voicemail service: 020 8314 7280. Please note this is a manned voicemail, so please leave a clear message and the LADO or Deputy LADO will respond to you as soon as possible within 24 hours.

Other support services


Childline is a free, private and confidential service that you can access online and on the phone for all young people 18 and under. You can talk to Childline anonymously online or on the phone - no worry is too big or too small.
Call Childline on 0800 1111 or click to visit their website.

More at  Childline's website >

NSPCC: A resource for adults

NSPCC is the UK's leading childrens charity. If you're worried about a child, even if you're unsure, you can contact their professional counsellors for help, advice and support on 0808 800 5000 or email

More at  NSPCC's website >


Shout is a 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text 85258.

More at  Shout's website >

Report inappropriate behaviour online

CEOP help children stay safe online. If anybody acts inappropriately towards you or another child or young person online (such as sexual chat, or being asked to do something that makes you feel uncomfortable); you can report it here.

More at  CEOP's website >